Privacy Policy

1. Information We Collect

Depending on how you use our website, we may collect information such as:

• Name and contact details such as mobile number and email address.
• Billing, shipping, and delivery address information.
• Order details, product information, and transaction-related information.
• Information voluntarily provided through contact forms, enquiries, or customer support.
• Technical information such as browser type, device information, IP address, and website usage data where collected through standard website technologies.

2. How We Use Your Information

Your information may be used for:

• Processing and fulfilling orders.
• Arranging shipping and delivery.
• Responding to enquiries and providing customer support.
• Confirming or communicating about orders and services.
• Improving our website, products, services, and customer experience.
• Maintaining records and preventing fraudulent or unauthorized activity.
• Sending service-related communications and, where permitted, promotional communications.

3. Payment Information

Payments may be processed through third-party payment providers. We do not intend to store complete debit card, credit card, UPI, or banking credentials on our website. Payment information may be handled directly by the applicable payment service provider under its own privacy and security practices.

4. Sharing of Information

We may share relevant information with service providers when reasonably necessary to operate our business, including delivery partners, payment processors, website/service providers, and customer-support or communication platforms.

We may also disclose information where required by applicable law, regulation, legal process, or to protect our rights, customers, website, or business.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to support website functionality, understand usage, remember preferences, measure performance, and improve the user experience.

You can manage cookie settings through your browser. Disabling certain cookies may affect some website functionality.

6. Data Security

We take reasonable administrative and technical measures to help protect personal information from unauthorized access, misuse, alteration, disclosure, or loss. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We may retain information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business and transaction records, resolve disputes, comply with legal obligations, and enforce applicable agreements.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, social platforms, or other external services. Their privacy practices are governed by their respective policies. We recommend reviewing those policies before providing information to third-party services.

9. Children's Privacy

Our website and services are not intended to knowingly collect personal information directly from children without appropriate involvement of a parent or legal guardian. If you believe that personal information has been provided by a child inappropriately, please contact us so that the matter can be reviewed.

10. Your Choices

Depending on applicable law, you may have rights or choices concerning your personal information, including requesting access, correction, or deletion of certain information, or opting out of certain promotional communications.

Requests may be subject to reasonable verification and applicable legal or business record-retention requirements.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, legal requirements, or business practices. The updated version will be published on this page with a revised update date.